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120а, Makhambet Ötemisuly Street, 060000, Atyrau, KZ Kazakhstan
контакты телефон: +7 7122 32 16 52
Веб-сайт: atyrau.bubnovsky.org
большая карта и направленияLatitude: 47.102201, Longitude: 51.93128
Станислав Селиверстов
::Шарипжан Сафиоллаев
::Today, 10.02.2019 at about 1.30 pm arrived with his wife at this center of Bubnovsky at the address: Atyrau ul mahambet 120A (rehabilitation is my wife after operations) in the waiting room near the reception asked the girl for a password from Wai Fay, replied that "only to the staff it is necessary", ok there are no problems. After the visits, I went downstairs with my wife on the ground floor, your employee named Medeu came up behind you, and in rough form, raised his tone, he said to me: "Why did you ask for a password from Wai Fai? Who are you?" after I approached the man who is sitting in the office near the elevator on the 3rd floor, before this incident I talked to this deputy about free wifi for visitors, to which he replied "here we do not have a sharashkin office" 1. Mr. Bubnovsky races you sold a franchise in the city of Atyrau, so keep track of yourself and conduct at least once a year a course for your staff how to deal with customers and their escorts, 2. Many people go to your institution with fiz. restrictions, and without accompanying persons your patients can not independently and conveniently reach your center, please make free wifi for waiting patients escorts. (waiting time for an occupation of one hour or more) 3. At the expense of your employee Medeu, I ask you to conduct a protocol of conversation with him through the frame department and reprimand him. 4. A brutal attitude and / or threat to a civilian still in the workplace / during working hours is persecuted by a reprimand under internal rules on conduct and disciplinary and at the end according to the law of the Republic of Kazakhstan.
Alex-Alex
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